Last night I had the privilege of chairing the Manchester Social Media Surgery and I came away learning a lot. The Social Media Surgery is a free monthly event that features a panel of experienced digital and social media marketers and usually somebody who isn’t an expert but is using Social Media to produce real benefits for their business. I attended as a participant for the first time in July 2010 and I am grateful that I did; I’d been reading about how small businesses had to be on Facebook and I’d already set up a Twitter account for my business (even though I had absolutely no idea what to do with it!). Sitting and listening to experts and practitioners at that event, I came away with what was probably best described as an ‘emerging social media strategy’ scribbled on the back of a post-it pad. There is so much conflicting advice about Social Media that I really benefited from listening to solid advice and having the chance to ask questions about my own situation.
If you missed last night’s Surgery, some of the discussions are captured in the live blog, you can follow the Twitter hashtag #mansms and here is a summary of the top tips from the Surgeons:
My reflection on last night:
- Social Media is incredibly powerful
- Social Media can allow you to do many things at no cost (or for very low cost)
- Anybody can now do things that were once the preserve of large companies with a big budget
- Video is surprisingly easy to capture, produce, and share
- It is easy to use the power of Social Media to do the wrong things, so advice can be very helpful

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